Job Summary:
As the Logistics and Customer Service Manager, you will be pivotal in overseeing and enhancing both customer service and logistics operations to sustain high customer satisfaction and operational efficiency. This role is crucial for those who excel in a fast-paced environment and are committed to streamlining processes and systems within the organization.
Key Responsibilities:
Oversee the customer service function to efficiently resolve issues, maintain high customer satisfaction levels, and assist customers with order placement.
Manage logistics operations, ensuring timely delivery and optimal supply chain management.
Supervise and optimize inventory levels and vendor relations to ensure the availability of necessary resources.
Implement and continually refine order management processes for heightened accuracy and efficiency.
Analyze performance data to drive continuous improvement in logistics and customer service strategies.
Collaborate with internal teams and external partners to enhance the overall customer experience and operational processes.
Develop and maintain organized, detailed systems that enhance operational workflow and documentation.
Lead initiatives in process improvement and automation to boost efficiency and effectiveness across the board.
Requirements:
Strong initiative, excellent organizational and leadership skills, and the ability to manage multiple priorities in a dynamic setting.
Demonstrated prowess in creating systems and structures that enhance process efficiency and detail orientation.
Robust interpersonal and communication skills, with a capability to effectively collaborate across diverse teams and stakeholders.
Proven background in inventory management, vendor relations, and systematic enhancements.
Salary: $130-200K
We are looking for a software developer intern to join our team and assist with building out a bespoke online ordering portal for Earth Cups, primarily for B2B usage. Features include custom checkout, custom shipping calculations, custom ordering, etc. using React and Next JS. This is a great hands-on practical experience at developing apps for college students!
We are in search of a dynamic and seasoned Head of Sales who will play a pivotal role in leading our sales initiatives among B2B clients. The ideal candidate will be skilled in forging strong relationships with new customers and refining our sales strategy to drive substantial business growth.
Key Responsibilities:
Requirements:
Join our team and help us displace millions of single-use plastic cups every year!
Looking for Sales Reps to join our team and help us grow! Reps are expected to assist with outreach and will make commission on all closed deals. Responsibilities Include:
Looking for summer interns to join the team and get involved! This internship will give you great experience with working at a fast-paced startup with the opportunity to get involved in multiple aspects. Projects will include assisting with marketing campaigns, partnerships, sales outreach, etc.
Help us with digital designs! Looking for someone to help with mockups for clients, designs for marketing campaigns, merch designs, and other fun creative ideas. The ideal candidate has experience with digital design tools, can get projects done on a short timeline, and has a good understanding of the brand!
Join our Ambassador Program & promote Earth Brands on your college campus! The Ambassador Program is a low-commitment way to get involved and meet other next-generation change-makers. You’ll gain access to exclusive offers & discounts, and you’ll get experience in sales & marketing.